Privacy Policy

[Quantum Hospice and Palliative Care, LLC] (“we,” “our,” or “us”) is deeply committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, [https://www.quantumhospicecare.com] (“Website”), or interact with us through other channels.
 

1. Information We Collect
We may collect the following types of information from you:
Personal Information: When you contact us via our Website, phone, or email, we may collect personal details you provide, including your full name, phone number, email address, and mailing address.
Automatically Collected Information: When you visit our Website, we may automatically collect information about your device and usage, such as IP address, browser type, operating system, referring URLs, and pages viewed.
 

2. How We Use Your Information
We use the information we collect for the following purposes:
To Communicate with You: To respond to your inquiries, provide our services, send administrative updates, and keep you informed about your case or other services.
Marketing and Promotional Communications: With your consent, we may send newsletters, updates, or promotional communications via email, phone, or SMS. You can opt out of these communications at any time by following the unsubscribe instructions or contacting us directly.
Legal Compliance: To comply with applicable laws, regulations, or legal obligations, including responding to subpoenas, court orders, or other legal requests.
 

3. Consent to Receive Text Messages
You are not required to consent to receive SMS messages from Quantum Hospice and Palliative Care. By providing your phone number and opting in, you consent to receive text messages related to your inquiry, our services, or relevant legal matters. Message and data rates may apply. You may opt out at any time by replying “STOP” to any SMS message. Please note that opting out may limit our ability to communicate important updates regarding your case or services.
 

4. Information Sharing and Disclosure
We respect your privacy and do not sell, rent, or lease your personal information to third parties. We also do not share your SMS consent or phone number with any third party for marketing purposes. However, we may share your information under the following circumstances:
Service Providers: We may disclose your information to trusted third-party service providers who assist us in operating our business, such as marketing, customer support, or technical services. These providers are contractually obligated to protect your data and use it solely for the services they provide.
Legal Requirements: We may disclose your information if required by law, regulation, legal process, or to protect the rights, property, or safety of our company, users, or others.
 

5. Data Security
We implement reasonable and appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
 

6. Your Rights and Choices
Opting Out: You may opt out of marketing communications at any time by following the instructions provided or contacting us directly. Please note that opting out of marketing messages will not affect communications related to your legal services or ongoing business relationship.
Access and Correction: You have the right to access, update, or correct your personal information. To exercise these rights, please contact us using the information below.
 

7. Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. SMS Message Communication
We may send SMS messages directly or via authorized third-party service providers through your mobile carrier. By consenting, you acknowledge that your communication service provider acts as your agent to deliver these messages. Your mobile information will not be shared with any third parties or affiliates for marketing or promotional purposes. Opt-in data and consent are strictly confidential and will not be transferred or shared with affiliates or business partners.
 

9. Children’s Privacy
Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of any such data collection, we will promptly delete the information.
 

10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly.
 

11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Quantum Hospice & Palliative Care

249 West Shadburn Avenue, Suite 5
Buford, Georgia 30518

shelbya@quantumhospicecare.com
Phone: 1-800-341-7183 | Fax: 470-241-1241